MY HR WORLD

With the increase in technology, artificial intelligence has started to become more and more common in society. Businesses have begun to implement Artificial Intelligence to reduce costs in the long run and to increase productivity within the company. The market for Artificial Intelligence is predicted to increase at a compound annual growth rate (CAGR) of 52% from 2017 to 2025 (Jimenez, 2018).  Some well-known companies that use Artificial Intelligence successfully are Amazon, Google, Alibaba, Starbucks, McDonald's, and many more. These companies use Artificial Intelligence to personalize customer orders and provide related recommendations which increase customer satisfaction (Prateep Guha, 2021).  Figure 1 - Business Objectives that can be achieved using AI Source - Digital Marketing Community, 2021 How does Artificial Intelligence improve productivity in the workplace?   • Can take care of repetitive tasks. One of the main advantages of Artificial Intelligence is that it can h

At present, businesses are facing numerous challenges. For instance, the earnings of the Sri Lankan apparel industry fell by 21% in 2020 as exports and imports were banned due to pandemics (Udayanga, 2021). It will be beneficial to the company to have a skilled set of workers to boost the manufacturing, sakes, and marketing processors once the operations commence again. This will increase the productivity of the company and help to increase its profits again. What are the benefits of a skilled workforce? Apart from increasing productivity, there are many other benefits of a skilled workforce. When the employees are skilled, they will know to complete the tasks in less time and to come up with creative innovative ideas for issues that the company faces (Hiermann, et al ., 2005). It will also save costs as the unskilled labor force takes more time and make more mistakes than a skilled employee. Even if the company has to pay a larger salary for a skilled employee, it is usually less than

Teamwork is known as an essential element in an organization. This is because different individuals have a unique set of skills and ideas. When combined, these ideas can be implemented in a business to achieve success. A few of the companies that found success through teamwork include Ford, Dell, PepsiCo, and Target (Motavalli, 2016).  • Generates more ideas The "Z Process" is a model that shows the benefits of teamwork (Nishiyama, 2021). It shows that different employees will have different specializations which they bring to the table. When these specialties are combined, there will be more than one idea and everyone could communicate and pitch in different opinions and strategies. When diverse views are considered and filtered, companies could come up with many successful innovative concepts. Figure 1 - Roles of a Team in an organization Source - KnowledgeWokX, 2013 • Boosts employee motivation and retention Even though some prefer to work alone, most people like to wo

"An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success." (Covey, 1998)- What is Empowerment in a business environment? Empowering can be described as giving authority or permission to make specific decisions. In a business environment, this means giving power and sharing information with the employees so they can take initiative and use the information to make decisions and take responsibility for the belief of the company (Ransom, 2006). Most companies confuse "Delegation" and "Empowerment" as similar terms (Tremblay, 2007). For example, if a manager at an apparel firm permits subordinates to buy a specific material from a specific supplier for the garments, that is Delegation. However, if the manager gives freedom to the subordinate to pick the appropriate materials and to pick a supplier for the garments, that is "Empowe

It is important to make the workplace a favorable place to be employed. Especially at present, most younger employees rely on satisfaction and growth rather than salaries when selecting a workplace (Parwoto et al., 2021) There is also a certification that the companies achieve for being a great place to work. What are the employee engagement techniques that will make your workplace great? Employee engagement can be known as the level of involvement of the employees their emotional connection to the place they work (Anderson, Caldwell, & Runic Ristic, 2021)r. It is the willingness to work to achieve the company's goals and objectives rather than working just to get a salary.  • Sustaining and promoting company values. When a company has a realistic and great set of values, the employees feel the need to support the company to achieve these (Krishnamoorthy et al., 2021).   • Providing opportunities for growth Creating career paths and giving opportunities to the employees is

What is Succession Planning? Succession Planning is known as a process that companies take to recognize the talent and leaders in the company for the future.  Reasons to consider Succession Planning. • To accommodate demographic shifts and scarcity in talent. Companies that change demographically will most likely face a lack of talent. The labor pool in the market will lack the experience and major skills needed for the main roles of the company (Farooque  2015). Not having many skilled candidates is one of the major concerns of HR leaders. Therefore, it is important to plan for the succession of different roles. • To retrieve and retain the company knowledge. When the labor turnover of a company is high, the employees that are newly hired to fill the positions will not have the organizational knowledge and the employees that left the company will be using the gained knowledge for another company (Tim, 2021). This is a loss to the company.  • To increase retention rates and moral

Who are difficult employees?   The employees who fail in conducting them in a professional manner at work is termed as difficult employees (Beach, 1985). The management of these difficult employees have become a great challenge by the managers.  How to manage difficult employees? When managing difficult employees at work, the first step is to identify the reason for being difficult. The identification of the reason will provide the opportunity to solve the issue more effectively. When there is a difficult employee, its his behavior that should be criticized. Not the person. The behavior of the employee should be controlled. The Hersey-Blanchard model shows how the behavior of the employees could be managed (Weitzel, 2004). Figure 1- Hersey-Blanchard Model Source: https://corporatefinanceinstitute.com/resources/careers/soft-skills/hersey-blanchard-model/ The behavior of the employees could be managed effectively by supporting, coaching, delegating and directing their behavior so that t

Ensuring the health and safety of the employees by improving the working conditions and protecting from hazardous situations is health and safety at work (Abromeit et al., 2007).  According to healthy workplace model of WHO, leader has the highest responsibility to ensure the health and safety at work.  Figure 1- Healthy Workplace Model Source :  https://www.who.int/occupational_health/healthy_workplace_framework.pdf Benefits of Health and Safety at Work A safe work place will improve the motivation of the employees as they are confident to work. A safety workplace shows that the organization care for its employees. Hence, the employees will provide their best for the organization (Chappell and Martino, 2006). Through ensuring health and safety at work, the organization can gain a higher reputation. The health and wellbeing of the employees is improved which results in the improvement of productivity at workplace. The work participation of the employees will be improved and the social

What is employee grievance? According to Kleiman (2005), concern, complaint, or a problem which employee faces related to his work place, a colleague or work which causes dissatisfaction for them and believes it is unfair is an employee grievance. The employee should be provided with a safe working environment, adequate compensation, clear job responsibilities, and respect. Based on the gap between employee expectations and what he actually gets, a grievance can occur. Though grievance is justified or not, the grievances should be tackled adequately as it affects the performance and the motivation of the employee. Employee grievances in today’s context Most of the employee grievances in current context are related with the employee pay and benefits, workload and work conditions (Guasco and Robinson,  2007). With the economic downturn every organisation faces with the Covid 19 pandemic, the pay and the benefits provided for the employees have been reduced. Hence, this has led to many em

  What is a magnetic culture? Culture of an organization is live and vibrant where all the other aspects of the organization is permeates by the culture (Andrew, 2016). Acknowledgement of the employees, giving feedback, the method of conversing all are important for building up ties within the organization. The standards, beliefs, expectations, values and experience which hold the organization together are culture. Culture is the unwritten rule within the organization. The profitability of the organization is directly impacted by the culture. The employee retention relies on the culture of the organization where employees are not leaving when there is a magnetic culture within the organization (Hodgetts et al., 2000).  Process of building a magnetic culture  Figure 1 : Macphie's four -phase process for amagnetic culture Source :  https://onlinelibrary.wiley.com/doi/full/10.1002/VIW.20200189 A magnetic culture is created from the top. A magnetic culture can be built by creating a se

Figure 1 : employee employer relationship  Source :https://advocatesclub.in/frequently-asked-questions-on-employer-employee-relationship/ What is employee employer relationship? The relationship between the employee and the employer is critical for the development of the organization (Garcia, 2006). When an employee is hired for the organization, while he is adopting to the organization, a link is formed in between the employee and the employer. Both employee and employer will be happy and loyal, if the relationship between them grow steadily. If the organization has a bureaucratic management style, then there will not be a friendly relationship between the employee and the employer (Beardwell & Clark, 2007). Pros and Cons of employee employer relationship There are many advantages from an effective employee employer relationship for an organization. It is important in building up a strong employee morale. The loyalty of the employees towards the employer will be high when there is

What is Training and development? Figure 1: Training and development cycle Source : https://www.toppr.com/guides/business-management-and-entrepreneurship/human-resource-management/training-and-development/ Training and Development is the development of the skills and knowledge of the employees which is required for completing the job successfully (Brewster et al., 2007). The employees are provided with information related to the job responsibilities and how to perform them more productively. Training is short term while development is long term. The organisation is focused on developing the present skills which are needed for completing their tasks. In development, the whole personality of the employee is developed. The future needs of the employee are considered in the development (Crittenden & Crittenden, 2008). A systematic approach should be developed by the organisation for effective training and development.   Figure 2- Systematic approach for Training and Development Source